There is a non-refundable evaluation fee of $75, invoiced at the time we receive your phone. The data recovery process for these newer phones require specialized troubleshooting techniques to fix the logic board and get it sufficiently working to recover data. From Android OS 6.0 forward, the user memory is encrypted data recovery by chip-off is not an option. This includes popular phone models from 2016 and earlier such as the Samsung Note 2, Note 3 and Note 4 Galaxy S2, S3, S3, S5 and S6 and LG G3, G4 and LG V10. Chip-off data recovery is only an option for Android OS 2.3-5.1. Data recovery service of photos and videos from Android phones starts at $399 for Android OS 2.3-5.1, and $499 for Android OS 6-10, and $599 for Android OS 11 and newer.
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